Privacy Policy

Effective Date: January 15, 2025

1. Introduction

Welcome to Arc Line and North, LLC, doing business as Launch Lab (“Launch Lab,” “we,” “us,” or “our”). We operate and provide services through our website located at https://www.startwithlaunchlab.com (the “Service”).

This Privacy Policy explains how we collect, use, protect, and disclose personal information that you provide to us or that we obtain from your use of our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Terms used but not defined here have the meanings assigned to them in our Terms & Conditions. Together, our Terms & Conditions and this Privacy Policy form your agreement with us (“Agreement”).

2. Definitions

  • Service: The website and any related services operated by Launch Lab.
  • Personal Data: Information that can be used to identify a living individual, either directly or indirectly.
  • Usage Data: Information collected automatically when you interact with the Service, such as browser details, pages visited, and time spent.
  • Cookies: Small data files placed on your device to improve and analyze the functionality of our Service.
  • Data Controller: The entity that determines why and how Personal Data is processed. For the purposes of this Privacy Policy, Launch Lab is the Data Controller.
  • Data Processors (Service Providers): Entities that process data on our behalf, following our instructions and for our stated purposes.
  • Data Subject: A living individual about whom Personal Data is processed. When you use our Service, you are a Data Subject.
  • User: The individual accessing and using our Service, corresponding to the Data Subject.

3. Information Collection and Use

We collect different types of information for various reasons, all aimed at providing and improving our Service for you. We strive to only collect what is necessary and to handle your information responsibly.

4. Types of Data Collected

Personal Data

We may request personal identifiers such as:

  • Email address
  • Any other information you voluntarily provide

We use Personal Data to communicate with you about updates, special offers, newsletters, and other materials we think you may find valuable. You may opt out of marketing communications by following the unsubscribe instructions in those messages.

Usage Data

We automatically collect data on how you interact with our Service. This may include:

  • Your device’s IP address
  • Browser type and version
  • Which pages you visit, and how long you spend on them
  • Unique device identifiers and diagnostic information

If you access our Service via a mobile device, we may also gather details like your mobile operating system and device-specific settings.

Tracking & Cookies Data

We use Cookies and similar technologies (e.g., tags, scripts) to understand how you use our Service and to improve your experience. Cookies may include:

  • Session Cookies: Help the website function properly.
  • Preference Cookies: Remember your settings and preferences.
  • Security Cookies: Keep your experience secure.
  • Advertising Cookies: Deliver relevant marketing or promotional offers.

You can instruct your browser to refuse Cookies. Note that disabling Cookies might limit some functionalities of our Service.

5. Use of Data

Launch Lab uses collected data to:

  • Operate, maintain, and enhance the Service.
  • Keep you informed about changes, updates, or improvements.
  • Enable participation in interactive features at your request.
  • Offer customer support and address user inquiries.
  • Analyze and improve overall Service performance.
  • Monitor site usage for security, troubleshooting, and optimization.
  • Enforce agreements, including billing and contractual obligations.
  • Send you information about similar services or special offers, unless you opt out.
  • Comply with any legal requirements or respond to lawful requests.

6. Retention of Data

We keep your Personal Data only as long as it’s necessary for the purposes outlined in this Privacy Policy. We may retain data:

  • To meet legal obligations.
  • To resolve disputes and enforce agreements.
  • For internal analysis, where the data is kept in a form that does not personally identify you if possible.

When your data is no longer needed, we will take steps to delete or anonymize it.

7. Transfer of Data

Your information may be stored and processed on servers located outside your state or country, where data protection laws may differ. By submitting your information, you agree to this transfer and acknowledge that we will take reasonable measures to ensure the security of your Personal Data regardless of location.

8. Disclosure of Data

We may disclose your data under the following circumstances:

  • Legal Requirements: If required by law or in response to valid requests from government authorities.
  • Business Transactions: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred to new ownership.
  • Subsidiaries, Affiliates, and Service Providers: We may share your information with trusted partners or contractors who assist us in delivering our Service, subject to confidentiality and security obligations.
  • Consent-Based Situations: When you have given us explicit permission to share your information for a particular purpose.

9. Security of Data

We prioritize the security of your information and use commercially acceptable methods to protect it. However, no method of online transmission or storage can be guaranteed 100% secure. While we strive to protect your data, we cannot promise absolute security.

10. GDPR Data Protection Rights

If you reside in the EU or EEA, you have certain rights under GDPR, including:

  • The right to access, correct, or delete your Personal Data.
  • The right to object to or restrict certain processing.
  • The right to data portability.
  • The right to withdraw consent at any time for processing based on consent.

If you wish to exercise these rights, please contact us at hello@startwithlaunchlab.com. We may need to verify your identity before fulfilling requests.

11. California Privacy Rights (CalOPPA and CCPA)

If you’re a California resident, you may have rights under CalOPPA and CCPA, including:

  • Being informed about categories of Personal Data collected and shared.
  • Requesting deletion of your Personal Data.
  • Opting out of any sales of Personal Data (we currently do not sell Personal Data).

For more information or to exercise these rights, please contact us at hello@startwithlaunchlab.com. We will not discriminate against you for exercising your rights.

12. Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) feature. At this time, we do our best to respect DNT signals and not track or plant Cookies beyond what is necessary for the Service to function.

13. Service Providers

We may use third parties to operate our Service or help us analyze how it’s used. These Service Providers have access to Personal Data solely to perform tasks on our behalf and must protect and not misuse it.

14. Analytics

We may use analytics tools (e.g., Google Analytics) to understand how users interact with our Service. This helps us improve our offerings. Tools like Google Analytics may track your interactions and may also share aggregated data with other Google services.

To opt out, you can install the Google Analytics opt-out browser add-on or adjust your browser settings.

15. Behavioral Remarketing

We may partner with third-party advertising services (e.g., Google Ads, Facebook Ads) to show you ads on other websites based on your past visits. You can adjust your ad preferences or opt out by visiting their respective ad settings pages or using industry opt-out tools.

16. Payments

For paid products or services, we use reputable third-party payment processors (e.g., Stripe). We do not store your credit card details. These processors adhere to standards and laws that ensure the secure handling of payment information.

17. Links to Other Sites

Our Service may contain links to external websites that we do not operate. We encourage you to read their privacy policies. We have no control over and accept no responsibility for other sites’ practices.

18. Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect Personal Data from children. If you believe we have, please contact us to remove the information.

19. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. We will notify you by posting a new version on this page and updating the effective date. We recommend reviewing this Privacy Policy regularly. Continued use of our Service after changes means you accept them.

20. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

hello@startwithlaunchlab.com

By using our Service, you acknowledge that you understand our data practices as described in this Privacy Policy.